If you are having trouble becoming pregnant, perhaps you've already taken the first step. You've made the appointment with a fertility specialist. You've gone to the appointment. You may or may not have undergone a fertility treatment cycle.
And it wasn't what you expected. It wasn't just that you didn't get pregnant, although that was a major disappointment. It was also that you didn't have the experience that you wanted- you didn't feel that your questions were addressed, you didn't think that your caregivers knew who you were, your phone calls and emails weren't answered in a timely fashion and you felt like just one more body in their waiting room. In short, you were disappointed that you didn't get pregnant and you were just as disappointed that you didn't receive the level of care that you wanted.
What To Do After a Poor Experience at a Fertility Clinic
You don't want to go back. And you don't want to have to start the whole process of finding another fertility clinic. Doing it once was enough work!
We hear that a lot. Or I should say, our New Patient Liaisons hear it a lot. They are the part of the Reproductive Medicine Associates of Connecticut (RMACT) team dedicated to taking new patient phone calls, and preparing you for your first steps. They help you, make appointments if you are ready, answer questions if you are not, and they do their very best to gather all of your insurance and demographic information in a timely manner to prepare for the most productive first visit possible with our RMACT team.
What to Look For in a Fertility Clinic
From the very beginning, from the very first phone call, at RMACT, you will have a different experience. At RMACT, you are the focus of your fertility treatment and we are there to ensure that it's the best experience possible. You will have a carefully constructed team, an award-winning (all 5 of our doctors are Castle Connolly Top Doctors, two years in a row) board certified Reproductive Endocrinologist, a fertility nurse, a patient navigator, and a financial representative. Our third party team is a team within our team- dedicated to helping you make the decisions to move ahead with building your family. In addition, you have the entire Integrated & Fertility Wellness (IFW) Program at your disposal as well. That includes a group of practitioners specially trained in fertility-licensed counselors, nutritionists, acupuncturists, Fertile Yoga classes, Ladies Night In peer support groups and more.
Some of the most beloved members of the RMACT team are our Medical Assistants. They are the folks that you see a lot of- they multitask as they draw your blood and they hold your hand.
Then there are the RMACT team members that you don't see much of- they work tirelessly in our lab, guaranteeing the best possible outcome for each RMACT patient.
At RMACT, there is a difference, from our award-winning fertility doctors to our friendly and professional front desk team members. We have pregnancy rates well above the national average and we have clinical, scientific and medical excellence. We have passion. And we have compassion.
There is a difference in fertility programs. The RMACT award winning team is waiting to help you build your family.